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APPROACH

What to Expect
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Every mediation is different. While the process is structured, it should ultimately serve the needs of the parties and the issues in dispute. My role is to provide a professional process that helps lawyers and their clients communicate effectively, evaluate their options, and work toward an informed resolution.
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WHY MEDIATION WORKS
 
Addition by Subtraction

 

Every mediation presents different challenges. Some parties need assistance narrowing a remaining gap after extensive negotiations. Others are engaging in meaningful settlement discussions for the first time. My role is to adapt the process to the needs of the file. Drawing on my experience in insurance defence litigation and as in-house claims counsel with settlement authority over hundreds of professional liability files, I can offer evaluative input on legal risk and settlement value when helpful, or step back and facilitate party-driven discussions when that better serves the parties.

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My Role

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My role varies depending on what the parties need. In some cases, parties have already negotiated extensively and need help bridging a remaining gap. In others, the mediation represents the first substantive settlement discussion. Drawing on experience managing hundreds of claims with settlement authority and primarily insurance defence litigation — including a complex plaintiff-side file — I can provide evaluative input on legal risk and settlement value when helpful, or focus purely on facilitating party-to-party dialogue when that's what the situation requires.

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Before the Mediation

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Prior to the mediation date, parties will sign a mediation agreement and provide brief written submissions outlining their positions. These submissions help me understand the issues in dispute and those in agreement, assess the dynamics, and prepare for productive discussions. I typically contact counsel before the mediation to discuss any procedural issues, answer questions about the process, and better understand the dynamics of the file. Parties are always encouraged to communicate any specific needs or concerns about the process itself—flexibility is essential.

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Format and Structure​

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There is no single format that suits every mediation. Some disputes benefit from joint sessions throughout the day, while others are better served through separate caucuses or a combination of both. The structure of each mediation is adapted to the needs of the parties and the issues in dispute. Mediations can be conducted in person, virtually, or in a hybrid format where appropriate.​​​​​

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Contact for Availability​

​Phone: 587-429-0663

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​​​​Available for virtual and in-person mediations throughout Alberta

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Click to Download Services Overview (PDF)

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© 2025 MacLeod Mediation

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kyle@macleodmediation.ca

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